Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy, which is listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure that the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction, restriction, or deletion of this data. For this and any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority.

2. General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Note Regarding the Responsible Party

The entity responsible for data processing on this website is:

ENCOM Lab GmbH

Pavillonstr. 23

66740 Saarlouis

Phone: +49-(0) 6831-48950-0

Email: office@encom-lab.de

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the revocation remains unaffected by the revocation.

Right to File a Complaint with the Competent Regulatory Authority

In the event of data protection violations, the data subject has the right to file a complaint with the competent supervisory authority (in this case, Saarland). The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is headquartered. A list of data protection officers and their contact information can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential information—such as orders or inquiries that you send to us as the site operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Access, Blocking, Deletion

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin, and recipients, as well as the purpose of data processing; and, where applicable, the right to have this data corrected, restricted, or deleted. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Objection to Advertising Emails

We hereby object to the use of contact information published in accordance with the legal requirement to provide an "Imprint" for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as through spam emails.

3. Data Collection on Our Website

Cookies

This website does not use cookies

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

  • browser type and browser version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

This data is not combined with other data sources.

The legal basis for data processing is Article 6(1)(f) of the GDPR, which permits the processing of data for the purpose of fulfilling a contract or taking steps prior to entering into a contract.

4. Analysis Tools

Matomo

We use the web analytics software Matomo on our website. Matomo is hosted on our own servers, so no data is shared with third parties.

The legal basis for using Matomo is our legitimate interest pursuant to Article 6(1)(f) of the GDPR to analyze and optimize our website by understanding user behavior and improving the user experience.

The data processed by Matomo includes your IP address (anonymized), the location and time of your visit, device information, browser details, and information about your interaction with the website.

The purpose of data processing is the statistical analysis of user behavior and the creation of anonymous user profiles.

By default, Matomo stores raw data for analysis indefinitely. However, users can set custom retention periods according to their needs. This information can be found in Matomo’s official documentation at: https://matomo.org/faq/general/faq_157/

Sources:

eRecht24 GmbH & Co. KG; decareto GmbH; Lauer Data Protection

As of: June 2026