E-Gon, our AI agent for the automotive industry
With E-Gon, you can keep track of everything—even with complex supply chains, high throughput, and critical dependencies
E-Gon is an AI-based industrial assistant that supports communication, incident management, and process documentation in the automotive industry. It records events, evaluates them in context, and ensures that information reaches exactly where it needs to be processed quickly and professionally.
When perfect organization is required
The automotive industry is characterized by global supply chains, tightly scheduled production processes, and high quality standards. Even minor disruptions can have far-reaching consequences for plants, delivery schedules, and production capacity.
At the same time, large volumes of information are generated daily from logistics, quality, development, testing, and manufacturing. This information must be made available quickly, accurately evaluated, and processed in a structured manner.
E-Gon ensures that this is exactly what happens—transparently, responsively, and with full control at all times.
All events, notifications, and process information are intelligently assigned, prioritized, and processed in a traceable manner, ensuring that the supply chain, plant, quality, and engineering teams always have the same up-to-date status.
Quickly capture information—respond immediately
With E-Gon, employees, suppliers, and partners can communicate as easily as they would with an experienced coordinator. Messages are recorded, processed in a structured manner, and—where possible—integrated directly into processes.
E-Gon supports you in several areas
He receives incident reports from throughout the supply chain in real time.
It coordinates delivery status updates between plants, logistics, and suppliers.
It triggers automated workflows in the event of deviations or escalations.
It supports engineers and test drivers in the structured documentation of findings.
It automatically converts observations into traceable and analyzable process data.
It immediately makes relevant information available to the responsible teams.
This transforms incoming information into clear, actionable tasks—without any loss of time or gaps in information.
A Central Hub for Your Supply Chain – 24/7
E-Gon is the central point of contact for operational communication, incidents, and status updates—available at all times and providing professional coordination.
Reports are analyzed and, depending on their content, forwarded directly to the appropriate departments. If immediate handling is possible, the matter is handed over right away.
If no contact person is available, E-Gon handles the structured logging and targeted escalation.
Even when multiple issues arise simultaneously, E-Gon identifies them, intelligently prioritizes them, and distributes them appropriately to the respective responsible parties.
E-Gon immediately identifies critical disruptions: production-related bottlenecks, quality risks, or logistical failures are prioritized and forwarded immediately to the right departments.
This ensures your organization remains capable of taking action even under pressure.
Relief for Manufacturing, Logistics, and Engineering
E-Gon reduces the effort required for coordination and reliably handles standardized communication and coordination tasks.
Supply chain management, plant operations, quality, and engineering gain time to focus on what matters most: decision-making, problem-solving, and operational excellence.
At the same time, transparency, data quality, and response speed improve.
Also suitable for complex industrial and corporate structures
E-Gon adapts to existing processes—from individual plants to international supply and production networks.
It ensures that information, actions, and decisions reach where they’re needed—quickly, transparently, and in a structured manner.
E-Gon can do all of that
Receipt and structured processing of incoming reports, status updates, and inquiries
Deployment via chat, voice, email, and other channels—on mobile devices, on-site, and across locations
Voice-based communication, e.g., between drivers and bots during test drives or trials •
Recognition and processing of multiple topics within a single conversation
Automatic issue detection and classification in real time
Direct transfer of relevant information to the appropriate departments, systems, or responsible parties
Secure, traceable communication throughout operational processes and development workflows
Targeted forwarding to the appropriate departments and plants
Intelligent routing based on defined processes and escalation paths
Structured documentation in cases of unavailability
Coordination between plants, logistics, quality, and suppliers
Immediate escalation of critical disruptions
Real-Time Tracking of Incident Reports
Delivery status coordination across complex networks
Automated workflows for bottlenecks or deviations
Reduced response and resolution times
Transparency regarding incidents and the status of corrective actions
Language-Based Recording of Findings in Testing and Development Environments
Structured documentation of technical observations
Conversion of findings into analyzable process data
Improvement of data quality without additional effort
Support for quality and improvement processes
Integration of Knowledge Sources, Systems, and Documentation
Provision of relevant information for operational decisions
Consistent access to information across departments
Expandable in terms of technology, functionality, and processes
Seamless integration into existing IT, ERP, MES, and SCM environments
Suitable for plants, business units, or global production networks
What Our Customers Say
In this video, discover how our customers experienced the introduction of our AI agents, the value they have gained, and the positive impact the agents have had on their day-to-day work.
